Shipments, returns and claims


As a general rule, packages are shipped within 48 hours of receipt of payment, via UPS with tracking number and delivery without signature. If you prefer certified shipping via UPS Extra, an additional charge will apply. Please contact us before requesting this option. Whichever shipping method you choose, we'll provide you with a link so you can track your order online.

Shipping costs include handling and packaging costs, as well as postal costs and include VAT. Handling charges have a fixed price, while transportation charges may vary depending on the total weight of the package. We advise you to group all your items in the same order. We cannot combine two different orders, and shipping costs will be applied to each one individually. We are not responsible for any damage to your package after shipment, but we do our best to protect all fragile items.

The boxes are large and your items are well protected.


The only case in which returns are accepted will be in the case in which the merchandise arrives in an unusable state and said return would be dealt with by the customer service on the telephone number +34 680 595 292 or by email address administració


For any claim, contact us by phone +34 680 595 292 or by email

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